Financial Services Representative, Client Support Specialist

4 weeks ago


Montreal, Quebec, Canada National Bank Full time

Are you passionate about delivering exceptional client experiences? We're seeking a skilled Customer Service Agent to join our team at National Bank.

About the Role

This is an exciting opportunity to work in a dynamic environment where you'll have the chance to make a positive impact on clients' lives. As a Customer Service Agent, you'll be responsible for providing top-notch support to clients with their financing needs, including personal loans, lines of credit, and mortgages.

Key Responsibilities
  • Take calls from clients and respond to their inquiries related to financing products.
  • Listen attentively to clients' needs and provide personalized solutions.
  • Help clients use our banking applications and refer them to specialized sectors when needed.
About Our Team

We're a bank that values people and strives to create a barrier-free workplace. Our team is passionate about helping clients achieve their goals, and we encourage collaboration and knowledge sharing among colleagues.

What We Offer

As a Customer Service Agent, you'll enjoy a competitive salary, starting at $23.5 per hour, as well as a range of benefits, including flexible group insurance, a generous pension plan, and opportunities for professional development. We also offer a reimbursed training program to support your growth and career advancement.

Requirements
  • High school diploma required.
  • Customer service experience preferred.
  • Aptitude for building strong relationships and establishing ties with clients.

We're committed to creating a diverse and inclusive workplace. If you're a motivated individual who is passionate about delivering exceptional client experiences, we encourage you to apply.



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