Customer Service Representative, Financial Support Specialist

5 days ago


Montreal, Quebec, Canada National Bank Full time
Job Overview

We are seeking a Customer Service Representative to join our team at National Bank. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients by addressing their financing needs.

Key Responsibilities
  • Provide personalized support to clients over the phone regarding various financing products, including personal loans, lines of credit, and mortgages
  • Respond to client inquiries in a timely and professional manner, ensuring a positive experience
  • Collaborate with colleagues to resolve complex issues and provide seamless service
  • Participate in ongoing training and development to enhance knowledge and skills
Requirements
  • High school diploma or equivalent
  • Previous customer service experience, preferably in a financial institution
  • Strong communication and interpersonal skills, with the ability to build rapport with clients
What We Offer
  • A competitive salary of $50,000 - $65,000 per annum, based on experience
  • A comprehensive benefits package, including health and wellness programs, flexible group insurance, and a generous pension plan
  • Ongoing training and development opportunities to enhance your career growth
About Us

National Bank is a dynamic organization that values its employees and strives to create a positive work environment. We are committed to fostering a culture of inclusivity, respect, and teamwork, where every individual has the opportunity to grow and succeed.



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