Commercial Auto Insurance Specialist

6 days ago


Cambridge, Ontario, Canada Gore Mutual Insurance Full time

We are looking for a highly skilled Commercial Auto Insurance Specialist to join our team at Gore Mutual Insurance. As a key member of our Commercial Auto Team, you will play a vital role in supporting the underwriting process and ensuring the integrity of our portfolio.

About the Job

The successful candidate will be responsible for providing technical guidance and support to underwriters, developing coaching plans with business leaders, and delivering training programs to brokers. They will also work closely with the Underwriting Excellence team to implement quality assurance actions and handle ombudsman escalations.

This is a challenging role that requires strong analytical and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.

Responsibilities
  • Identify technical coaching needs for individuals and develop coaching plans with business leaders
  • Provide real-time technical guidance or coaching to underwriters
  • Develop and deliver broker training based on technical file review results, trends, and broker needs
  • Respond to underwriting referrals within their authority and filed rules
Requirements

To be successful in this role, you will need:

  • Secondary School: Required
  • Community College: Required (Business diploma or Insurance degree)
  • Undergraduate Degree: Preferred (Asset)
  • CIP, FCIP is an asset
  • Prior commercial auto insurance underwriting experience: 5-10 years (Required)
  • Experience in Insurance Contact Centre: 1 year (Preferred)
  • Communication
  • Critical Thinking
  • Decision Making
  • Initiative
  • Relationship Management


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