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Senior Manager, Program Management

2 months ago


Whitehorse, Yukon, Canada Northwestel Full time
Job Summary

We are seeking a highly skilled Senior Manager, Program Management to join our team at Northwestel. This is a challenging role that requires strong leadership and project management skills to oversee the planning, coordination, and implementation of complex network programs.

Key Responsibilities
  • Develop and manage detailed program plans, including resource identification, progress tracking, and monitoring change control processes.
  • Negotiate and confirm program scope with key stakeholders and track key performance indicators to meet business objectives.
  • Manage program financials, project risks, and overall schedule in partnership with assigned project managers.
  • Utilize expertise and leadership skills to direct staff and resolve issues to ensure program goals and requirements are met.
  • Establish and manage contracts for services to ensure schedule and quality builds occur and are accepted by Operations.
  • Establish and maintain effective communications with Community Leaders, with a special focus on First Nation participation and business opportunity in their communities.
  • Ensure CRTC, ISED CTI, and CCBC reporting and claims submission are accurate and occur on-time to facilitate approvals and payments.
  • Ensure compliance to Northwestel's Governance, Accounting, and Project Management processes within each project, adhering to PMI-defined best practices.
  • Mentor and coach the development of resources, including team members (direct/indirect reports).
  • Drive innovation and simplicity, identifying opportunities and driving process improvements, standardization, and enablers to gain efficiencies in project delivery and life cycles.
  • Ensure alignment with Northwestel's strategies, policies, and business objectives.
Requirements
  • University degree in Business or Engineering.
  • Minimum of five (5) years previous experience as a Project or Program Manager.
  • Minimum three (3) years management experience at the professional level with a sound record of leadership achievement.
  • Proficient in project management methodology.
  • Project Management Profession (PMP) certification is strongly desired.
  • Proven ability to deliver on a portfolio of large and complex projects, leveraging lean agile methodologies.
  • Demonstrated ability to gain management support and work effectively at all levels across the organization and across departments within our organization.
  • Experience in Information Technology, along with a strong background knowledge of the telecommunications industry, enabling you to appropriately guide project requirements, identify risks, and direct analysis is desirable.
  • Ability to manage ambiguity, uncertainty, and changing priorities.
  • Actively participate in the Health & Safety program by working in compliance with OH&S Acts and Regulations, completing required training, and reporting immediately to your supervisor or Workplace H & S Committee member any work-related hazards and concerns.
What We Offer
  • Health & Wellness Benefits, Pension Plan, Discounts
  • Team Incentive Bonus
  • Paid Vacation with a Vacation Travel Allowance
  • Work-Life Balance
  • Community Involvement