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Customer Experience Specialist

1 week ago

Burnaby, British Columbia, Canada The Acquisition Group Full time

**About The Job:

The Acquisition Group is seeking a highly organized and detail-oriented Customer Experience Specialist to join our team. In this role, you will be responsible for managing customer installation appointments and providing exceptional customer service.

Key Responsibilities:

  • Receive and process customer orders for service installations
  • Communicate with customers to confirm appointment details and resolve any issues
  • Manage inventory levels and ensure timely delivery of materials
  • Coordinate with technicians to schedule appointments and ensure efficient use of resources
  • Enter data into computer systems and maintain accurate records

Requirements:

  • High school diploma or equivalent required
  • Proven experience in a similar role or industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills
  • Basic computer skills and knowledge of Microsoft Office

Benefits:

  • Flexible work arrangements and remote work options available
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment
  • Competitive salary and benefits package

We are looking for a motivated and customer-focused individual who is able to provide exceptional service and support to our clients.