Customer Service Representative

3 days ago


Richmond, British Columbia, Canada Loewen Full time

Overview

We are seeking a highly skilled Customer Service Representative - Sales Support to join our team at Loewen Windows & Doors in Richmond, BC. As a key member of our sales team, you will work closely with outside sales representatives to prepare sales orders, schedule deliveries, and provide exceptional customer service by offering product information and presentations that meet the architectural and design needs of our clients.

About Us

Loewen Windows & Doors is one of Canada's largest wood window and door manufacturers. We are dedicated to providing high-quality products and excellent customer service to our customers.

Responsibilities

The successful candidate will be responsible for:

  • Preparing sales orders and coordinating delivery schedules with the outside sales team.
  • Providing product information and presentations to customers in our showroom to support their architectural and design needs.
  • Developing strong relationships with customers to ensure their satisfaction with our products and services.

Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills and proficiency in Microsoft Office.

Benefits

As a valued member of our team, you will receive:

  • A competitive salary range of $60,000 - $80,000 per year.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy.


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