Retail Store Team Lead
4 weeks ago
Petro Canada is seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The ideal candidate will have a strong background in sales and customer service, with the ability to motivate and lead a team of sales associates.
Key Responsibilities- Assign Sales Tasks: Delegate sales responsibilities to team members to ensure optimal sales performance.
- Staff Management: Hire, train, and develop a team of sales associates to meet business objectives.
- Merchandise Control: Authorize returns and exchanges, and maintain accurate inventory levels.
- Reporting: Prepare sales reports to identify trends and areas for improvement.
- Customer Service: Resolve customer complaints and provide exceptional service to drive customer loyalty.
- Inventory Management: Organize and maintain inventory levels to meet business needs.
- Team Supervision: Supervise and coordinate the activities of sales associates to ensure seamless store operations.
- Performance Reviews: Conduct regular performance reviews to identify areas for improvement and provide coaching.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of retail sales experience.
- Supervision: 5-10 people.
- Security and Safety: Bondable and basic security clearance.
- Transportation/Travel: Own transportation.
- Work Conditions: Fast-paced environment, handling heavy loads, and attention to detail.
- Personal Suitability: Flexibility, organized, team player, judgment, and ability to multitask.
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Retail Store Team Lead
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