Retail Store Operations Manager

1 week ago


Port Hardy, Canada Dollarama L.P. Full time

The Retail Store Operations Manager plays a pivotal role in the success of Dollarama, a leading Canadian retailer. Located in-store or in our warehouse facility, you will be responsible for managing and overseeing the day-to-day operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

This is an excellent opportunity for individuals with a passion for retail management to join a dynamic team and take on new challenges. As a key member of our store team, you will have the chance to make a real impact on the business and contribute to the growth and success of Dollarama.

Key responsibilities of the Retail Store Operations Manager include:

  • Managing and supervising store staff to ensure effective execution of daily tasks
  • Assigning duties to employees and providing feedback to support their development and growth
  • Operating a cash register and handling cashier duties
  • Resolving customer concerns and issues in a professional and courteous manner
  • Merchandising: assisting with the management and oversight of store resources to maximize results and maintain a visually appealing store environment

In addition to these responsibilities, the Retail Store Operations Manager will also be expected to:

  • Train new and current employees on key store processes
  • Provide quality customer service during operating hours
  • Address staffing requirements and recruitment needs
  • Ensure employee safety by following health and safety procedures
  • Participate in inventory control and loss prevention processes
  • Manage and prepare work schedules
  • Perform administrative duties, including employee paperwork and sending documents to the head office
  • Recruit, manage, and dismiss employees as needed

We offer a competitive compensation package, including a salary range of $44,080 - $60,100 per year, based on experience and location, plus benefits such as a company pension plan, extended healthcare, flexible schedule, and RRSP matching. If you are a motivated and organized individual with strong leadership skills and a passion for retail management, we encourage you to apply for this exciting opportunity.



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