Operations Team Lead
2 days ago
We are seeking an experienced Shift Manager to oversee daily operations at our facility in Laval, Canada. As a key member of our team, you will be responsible for supervising employees, ensuring high-quality service, and maintaining efficient workflows.
About the JobThe ideal candidate will have previous experience in a supervisory role, preferably in retail or hospitality. They should possess strong leadership and interpersonal skills, as well as excellent problem-solving abilities and attention to detail.
Responsibilities- Supervise daily operations during your shift, prioritizing tasks and managing employee performance.
- Train, mentor, and manage team members, providing regular feedback and coaching.
- Handle customer inquiries and resolve any issues that may arise, ensuring a positive customer experience.
- Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
- Monitor inventory levels and assist in stock management, minimizing waste and optimizing resources.
- High school diploma or equivalent; additional education in management is highly desirable.
- Previous experience in a supervisory role, preferably in retail or hospitality.
- Strong leadership and interpersonal skills, with the ability to motivate and coach team members.
- Excellent problem-solving abilities and attention to detail, with a focus on quality and efficiency.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Competitive hourly wage, with opportunities for overtime pay.
- Comprehensive health and dental benefits package.
- Opportunities for career advancement within the company, with a focus on professional growth and development.
- A positive and inclusive work environment, with a commitment to diversity and respect.
- Employee recognition programs, celebrating individual achievements and contributions.
In this dynamic role, you will have the opportunity to lead a team, provide exceptional customer service, and drive business results. If you are a motivated and experienced leader, we encourage you to apply for the Shift Manager position in Laval, Canada.
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