Operations Team Member

2 weeks ago


Laval, Quebec, Canada National Bank Full time

Company Overview

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  • National Bank is a leading financial institution that values synergy and collaboration.

Salary Range

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We offer a competitive salary range of $50,000 - $80,000 per year, commensurate with experience.

Job Description

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As an Operations Agent at National Bank, you will play a vital role in supporting our clients and team members. Your primary responsibilities will include:

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  • Welcome and direct clients to the right resource person">
  • Provide exceptional customer service in person, on the phone, and via email">
  • Ensure common spaces are welcoming and professional">
  • Organize conference room schedules for clients">
  • Help coordinate events and conferences with internal/external partners">
  • Carry out daily administrative activities (e.g., mail, distribute and file documents, order supplies)">

Required Skills and Qualifications

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To succeed in this role, you will need:

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  • A high school diploma and 2.5 years of relevant experience or a college diploma and 6 months of relevant experience">
  • College diploma in administration, an asset">
  • Experience working in financial services, an asset">
  • Practical knowledge of Excel, Word, and Outlook">
  • Ability to adapt to change and work under pressure">
  • Organizational and priority management skills">

Benefits

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In addition to competitive compensation, you will be eligible for a wide range of benefits, including:

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  • A health and wellness program with many options">
  • Flexible group insurance">
  • A generous pension plan">
  • An Employee Share Ownership Plan">
  • An Employee and Family Assistance Program">
  • Preferential banking services">
  • Opportunities to get involved in community initiatives">
  • A telemedicine service">
  • A virtual sleep clinic">

Why Join Us?

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National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. We value inclusivity and offer a barrier-free workplace that is accessible to all employees.

What Can You Bring to Our Team?

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We are looking for individuals who are passionate about delivering exceptional customer service and contributing to a positive employee experience. If you are a motivated and organized individual who thrives in a fast-paced environment, we encourage you to apply.


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