Financial Services Advisor

3 weeks ago


Borden, Canada Affinity Credit Union Full time

Key Responsibilities:

  • Deliver exceptional member service by completing a variety of transactions and providing personalized support.
  • Offer financial guidance that prioritizes members' best interests and promotes financial well-being.
  • Identify member needs and provide tailored solutions, including product recommendations, referrals, and digital tools.
  • Resolve member issues related to online banking and mobile banking services.
  • Provide technical support and educate members on the use of digital banking tools.

What We Offer:

  • A supportive work environment with opportunities for career growth and advancement.
  • A competitive starting wage of $25.94, plus bonuses for outstanding performance.
  • A comprehensive total rewards package, including health and dental benefits, pension, and health spending account.
  • Generous vacation time, personal days off, and a paid volunteer day.
  • A referral bonus for successful candidate referrals.

Requirements:

  • A post-secondary diploma or degree in a related field, or an equivalent combination of education and experience.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional member experiences.
  • Proven experience using digital tools and apps to support member banking needs.


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