Automotive Business Development Representative

2 months ago

Richmond, British Columbia, Canada OpenRoad Auto Group Full time
About OpenRoad Auto Group

We are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide exceptional customer experiences and to become the national leader in customer satisfaction.

Job Summary

We are seeking a highly motivated and results-driven Product Advisor to join our sales team at OpenRoad Lexus Richmond. As a Product Advisor, you will be responsible for providing exceptional customer service, promoting new business, and selling new and pre-owned vehicles.

Key Responsibilities
  • Provide exceptional customer service by determining each prospective client's vehicle needs and preferences.
  • Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks.
  • Sell new and pre-owned vehicles, and demonstrate vehicles to customers.
  • Stay up-to-date on all products, including features, specifications, prices, colors, options, and standard equipment.
  • Use effective closing techniques to meet sales targets and contribute to the company's revenue growth.
  • Deliver new and pre-owned vehicles to customers and ensure they understand the vehicle's operating features, warranty, and paperwork.
  • Introduce customers to Service Department personnel to emphasize the quality and efficiency of the dealership's service operations.
  • Set goals for each month's productivity and plan how to reach those objectives.
  • Follow all dealership processes and procedures to ensure excellent customer satisfaction.
Requirements
  • Good interpersonal skills and ability to communicate effectively with customers and colleagues.
  • Strong computer skills, including internet and MS Office, with the ability to maintain records using a computerized system.
  • Effective negotiation skills and ability to make sound decisions.
  • A valid British Columbia Driver's License with a good driving record.
  • A Current VSA MDC License.
What We Offer
  • A comprehensive extended health and dental plan tailored to associate wellness.
  • Recognition and engagement events.
  • Internal and external training and development opportunities for skill development and growth.
  • Amazing incentives, including a discounted vehicle purchasing program, computer rebate program, employee referral program, and employer RRSP matching.
About Us

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. We are one of Canada's Best Employers and Best Managed Companies, and we are committed to providing a collaborative, friendly, and progressive work environment.

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