Mailroom Operations Coordinator

4 weeks ago

Winnipeg, Manitoba, Canada The North West Company Full time
About the Role

We are seeking a highly motivated and detail-oriented Mailroom Clerk to join our team at The North West Company. As a key member of our Print & Mail Services team, you will play a critical role in ensuring the smooth operation of our mailroom and shipping processes.

Key Responsibilities
  • Receive and process incoming and outgoing mail, packages, and shipments from couriers and head office personnel.
  • Ensure accurate and timely shipment of mail and packages to specific destinations.
  • Sort and distribute incoming mail to the appropriate departments and record courier deliveries and internal deliveries.
  • Prepare mail and packages for all stores and maintain accurate records of shipments.
  • Produce labels for Express Post and arrange shipment of packages and items with outside couriers and carriers.
  • Track shipments and provide details for shipping enquiries, maintaining logs and paperwork for follow-up and tracking purposes.
  • Internally deliver paper and cases of water when requested and maintain a clean and organized shipping area, mailroom, and envelope room.
  • Ensure proper operation and maintenance of all mailroom equipment and maintain spreadsheets indicating stock supply for mailroom and envelopes.
  • Perform other duties as assigned and be available to work overtime as required to complete special projects.
Requirements
  • Completion of Grade 12.
  • General office experience is an asset.
  • Computer literacy and MS Office experience is compulsory, along with typing skills.
  • Ability to work under deadlines/pressure and manage multiple tasks and assignments at once while adhering to strict deadlines.
  • Ability to work independently or in a team environment, with excellent interpersonal and customer service skills.
  • Must be highly-motivated with strong organizational and prioritizing skills and be able to lift packages, boxes, and tubs of mail of a minimum of 40 lbs throughout the day.
  • Team player with a friendly, courteous, and willingness to go the extra mile to complete the job.
About Us

The North West Company is a leading retailer to under-served rural communities and urban neighbourhood markets in various regions. We offer a broad range of products and services with an emphasis on food and strive to be the best local shopping choice for everyday household and local lifestyle needs.

We create a collaborative and constructive culture by being enterprising, committing to our customer, working with passion, leading and developing others, demonstrating respect and inclusivity, and building trust.

We are committed to inclusion and diversity and encourage applications from all candidates, including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is offered, along with opportunities to learn, develop, and advance throughout the organization.

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