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Cloud Reliability Engineer

2 months ago

Calgary, Alberta, Canada Q2 Full time
About Q2

Q2 is a leading provider of digital banking solutions, serving over 22 million end-users across 1,300 financial institutions and fintech clients globally.

Job Summary

We are seeking a highly skilled Cloud Reliability Engineer to join our Azure-focused Cloud Engineering team. As a key member of our team, you will be responsible for providing infrastructure and orchestration support to our product engineering organization.

Key Responsibilities
  • Act as a domain expert on Azure Cloud for the Q2 organization
  • Support product development teams with cloud infrastructure and monitoring
  • Maintain standards for secure, highly available infrastructure
  • Scale our application infrastructure to ensure a positive customer experience
What You'll Achieve in 30 Days
  • Meet and work with partner teams
  • Learn our products, systems, and areas of responsibility
  • Get hands-on experience with our infrastructure
  • Work your first tickets with your onboarding buddy
What You'll Achieve in 60 Days
  • Begin to work independently on routine tasks
  • Gain experience in our systems by delivering project work
  • Work with your manager on your Q2 career development plan
  • Contribute your fresh perspective to team patterns and processes
What You'll Achieve in 90 Days
  • Lead projects to improve our infrastructure
  • Collaborate independently with partner teams
  • Contribute technical expertise to incident response and architectural discussions
  • Work to improve our monitoring and alerting systems
Requirements
  • Typically requires a Bachelor's degree in Computer Science and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience primarily with C#,.NET and Azure
  • 2+ years of professional experience with a public cloud provider (Azure, GCP, AWS)
  • 2+ years of professional experience working with CI/CD pipelines on any platform (GitLab, TeamCity, Jenkins, Azure-Devops)
  • Proficiency in one or more programming (e.g. C#, Java, Python, Go, Javascript) and scripting (e.g. Bash, Python, Powershell) languages
  • Empathy for the end-user and a desire to measure your work by both customer value and technical quality
  • A bias for action tempered with thinking about the implications of the work you're doing
  • Enthusiasm for the field and professional development/improvement outside the day-to-day job
  • Strong preference for automating repetitive manual tasks
  • 2+ years experience in a DevOps, Platform, or SRE role
  • 2+ years experience with an Infrastructure as Code technology (Terraform or similar)
  • 2+ years experience with Kubernetes or similar container orchestration technology
  • Experience with monitoring, logging, and dashboard technologies
  • Experience leading cross-team projects and mentoring other engineers
Benefits
  • Hybrid & Remote Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Opportunities
  • Generous Retirement Benefit Plans, including a company-matching HSA program
  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs – "You Earned it"