Cloud Reliability Engineer

3 weeks ago

Calgary, Alberta, Canada Q2 Full time
About Q2

At Q2, we're passionate about building strong, diverse communities by strengthening their financial institutions. We deliver mobile banking platforms and technology solutions globally to over 22 million end users across 1,300 financial institutions and fintech clients.

The Job

We're seeking a skilled Cloud Reliability Engineer to join our Azure-focused Cloud Engineering team. As a key member of our team, you'll provide infrastructure and orchestration support to our product engineering organization.

Key Responsibilities
  • Act as a domain expert on Azure Cloud for the Q2 organization
  • Support product development teams with cloud infrastructure and monitoring
  • Maintain standards for secure, highly available infrastructure
  • Scale our application infrastructure to ensure a positive customer experience
What You'll Achieve in 30, 60, and 90 Days
  • Meet and work with partner teams
  • Learn our products, systems, and areas of responsibility
  • Get hands-on experience with our infrastructure
  • Work your first tickets with your onboarding buddy
  • Begin to work independently on routine tasks
  • Gain experience in our systems by delivering project work
  • Work with your manager on your Q2 career development plan
  • Contribute your fresh perspective to team patterns and processes
  • Lead projects to improve our infrastructure
  • Collaborate independently with partner teams
  • Contribute technical expertise to incident response and architectural discussions
  • Work to improve our monitoring and alerting systems
Requirements
  • Typically requires a Bachelor's degree in Computer Science and a minimum of 5 years of related experience
  • 2+ years of professional experience with a public cloud provider (Azure, GCP, AWS)
  • 2+ years of professional experience working with CI/CD pipelines on any platform (GitLab, TeamCity, Jenkins, Azure-Devops)
  • Proficiency in one or more programming languages (e.g. C#, Java, Python, Go, Javascript) and scripting languages (e.g. Bash, Python, Powershell)
  • Empathy for the end user and a desire to measure your work by both customer value and technical quality
  • A bias for action tempered with thinking about the implications of the work you're doing
  • Enthusiasm for the field and professional development/improvement outside the day-to-day job
  • Strong preference for automating repetitive manual tasks
  • 2+ years experience in a DevOps, Platform, or SRE role
  • 2+ years experience with an Infrastructure as Code technology (Terraform or similar)
  • 2+ years experience with Kubernetes or similar container orchestration technology
  • Experience with monitoring, logging, and dashboard technologies
  • Experience leading cross-team projects and mentoring other engineers
What We Offer
  • Hybrid & Remote Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Opportunities
  • Generous Retirement Benefit Plans, including a company-matching HSA program
  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs – "You Earned it"

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