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Senior Business Analyst

2 months ago


Fredericton, New Brunswick, Canada Teckhorizon Inc Full time
Job Description

**Job Title:** Senior Business Analyst - Clinical Standards

**Job Summary:** Teckhorizon Inc is seeking a highly skilled Senior Business Analyst to lead the Clinical Business Analyst (CBA) team for the Clinical Information Solution (CIS) Program. The successful candidate will be responsible for leading a Clinical Standards Team on the development of Order Set standards and streamlining Order Set workflows used by healthcare professionals.

**Key Responsibilities:**

  • Work with clients and internal teams to define and establish workstream scope and requirements, create solutions, and develop an executable plan, accounting for resource needs, and timelines.
  • Facilitate communication and collaboration with stakeholders at various levels, including clinicians, IT teams, healthcare administrators, and regulatory bodies.
  • Drive structure and content for workstream status meetings with key client stakeholders.
    • Report status and progress of assigned activities to program management as required.
  • Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
  • Facilitate requirements sessions with clinical stakeholders resulting in standards or protocols for clinical documentation, and workflow as required.
  • Collaborate with clinical experts to gather input and insights for the development and refinement of clinical standards.
  • Design and develop facilitation sessions to validate the existing requirements and collect net new business and information technology requirement, including gap analysis.
  • Create and maintain detailed process and solution documentation, including workflows, use cases, user guides, and training materials, to ensure seamless adoption of clinical standards.

**Requirements:**

  • University or Community College Degree in either Healthcare, Business Administration, Information Technology or equivalent combination of education and experience.
  • Minimum 5-7 years' business analyst experience within electronic health-related projects, ideally with experience with clinical software systems
  • Demonstrated 5 years of experience and understanding of medical terminology, treatment protocols and clinical guidelines.
  • 3 years Experience as a regulated health care provider with experience in the use or development of order and order sets in an operational role.
  • 1 year experience Demonstrated expertise employing project management tools, methodologies, and best practices.
  • Experience with and knowledge of Business Analyst concepts
  • Excellent Communication skills both verbal and written, and strong stakeholder engagement skills
  • Time Management, with the ability to manage tight deadlines and prioritize multiple projects
  • Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
  • Demonstrated knowledge of Immunization workflows and associated business processes within pharmacies, hospitals and health records
  • Past experience with jurisdictional public health programs (example: Immunizations) will be of significant benefit
  • Demonstrated experience managing projects or programs in Matrix organizational environments

**Work Environment:**

Remote work is allowed however, proponents should be able to travel to the province of New Brunswick at least once a month throughout the project duration. Temporary office space will be coordinated through the project office as needed.