Senior Dental Operations Manager

2 weeks ago


Town of Sylvan Lake, Canada Sylvan Lake Dental Centre Full time

Job Title: Senior Dental Operations Manager

About the Role:

We are seeking a highly experienced and skilled Senior Dental Operations Manager to lead the daily operations of our dental practice at the Sylvan Lake Dental Centre. The ideal candidate will have a proven track record in managing dental teams, overseeing office procedures, and providing exceptional patient care.

Responsibilities:

  1. Team Leadership: Oversee the recruitment, training, and performance evaluations of dental staff, ensuring they meet the high standards of patient care and office operations.
  2. Financial Management: Develop and manage budgets, tracking expenses and revenue to maintain the financial health of the practice.
  3. Patient Care: Collaborate with dental professionals to ensure high standards of patient care and implement policies and procedures that enhance patient experience.
  4. Customer Service: Address patient inquiries and concerns promptly, providing excellent customer service and ensuring patient satisfaction.

Requirements:

  • Leadership Experience: Proven experience as a leader in a dental or healthcare setting, with a strong track record of team management and leadership.
  • Operational Knowledge: Familiarity with dental practice management software, such as Cleardent, and knowledge of budgeting processes and financial management within a healthcare context.
  • Communication Skills: Excellent communication skills, both verbal and written, with strong attention to detail and ability to work effectively in a fast-paced environment.
  • Qualifications: A background as an RDA or RDH is an asset, but not required. We are open to candidates from various backgrounds who possess the necessary skills and qualifications.

What We Offer:

  • Competitive Salary: $80,000 - $120,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
  • Culture: A dynamic and supportive work environment, committed to excellence in patient care and teamwork.


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