Professional Customer Support Specialist

4 weeks ago


Fort McMurray, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

beBee Professionals is looking for a Professional Customer Support Specialist to deliver exceptional customer service and support. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving customer complaints in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about products and services to meet customer needs.
  • Resolve customer complaints efficiently and professionally.
  • Document customer interactions and feedback for quality improvement.
  • Collaborate with team members to enhance service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

As a Professional Customer Support Specialist, you will have the opportunity to make a positive impact on our customers' experiences and contribute to the success of beBee Professionals.




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