Retail Sales Manager

4 weeks ago


Chilliwack, Canada Premium Appliance Sales & Service Ltd. Full time

Job Summary: We are seeking a highly skilled Retail Sales Manager to lead our sales team and drive business growth at Premium Appliance Sales & Service Ltd.

Key Responsibilities:

  • Manage and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Determine the merchandise and services to be sold, ensuring alignment with customer needs and market trends.
  • Plan and manage budgets, monitor revenues and expenses, and make data-driven decisions to optimize business performance.
  • Resolve customer complaints, supply shortages, and other issues that may arise, demonstrating strong problem-solving skills.
  • Recruit, hire, and supervise staff, fostering a positive and inclusive work environment.
  • Negotiate with suppliers to secure the best possible deals for our customers.
  • Evaluate customer service and store environments, identifying areas for improvement and implementing changes to enhance the customer experience.
  • Plan, organize, direct, control, and evaluate daily operations, ensuring seamless execution and continuous improvement.

Requirements:

  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment with a flexible schedule of 30 to 35 hours per week.
  • Proficiency in English as the primary language of communication.


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