Business Development Representative

2 months ago

Elmira, Ontario, Canada Advance Millwrights Full time
About the Role

Advance Millwrights is a leading manufacturer and installer of cutting-edge machinery, serving critical industries in our communities. We pride ourselves on technical expertise, safety, and precision. Our skilled team handles a wide range of equipment, from conveyor systems to heavy machinery.

We are seeking a Sales Account Manager to join our team, responsible for managing sales and relationships with new and existing customers. The ideal candidate will be a lateral thinker, excellent communicator, able to navigate complexity and ambiguity. This role requires promoting a positive company image through safety, quality, consistency, and professionalism.

Key Responsibilities
  • Develop and implement sales strategies to maximize growth and profit potential
  • Become the main commercial contact with customers
  • Meet yearly sales targets as assigned by the Director of Sales
  • Provide and present a weekly sales forecast to the Director of Sales
  • Present proposals to customers and secure orders through selling value
  • Manage customer negotiations when applicable
  • Explore opportunities to grow the customer base while retaining existing customers
  • Identify opportunities to quote on facility upgrades, integration requirements or any other product offering from Advance Millwrights Inc.
  • Qualify all opportunities to ensure the effective use of company resources
  • Source new income streams
  • Sell all marketed products and services in order to meet sales objectives
  • Obtain details for quoting and arrange site visits with Estimators
  • Work with sales team to maximize the distribution of products and services that meet the needs of customers in the geographic region
  • Liaise with Operations Manager and personnel to ensure on-time and accurate delivery of products to customers
  • Liaise with quoting personnel to ensure accuracy
  • Manage all sales activities as part of a specified sales team within an assigned geographic area
  • Report market trends back to the manager
  • Develop and improve on marketing presence
  • Increase awareness of product and services offerings among the geographic territory
  • Attend industry functions and trade shows
  • Implement promotional activities to support sales and team objectives
  • Represent Advance Millwrights Inc. in a professional manner through the use of Corporate Branding and Apparel
  • Utilize social selling to further expand Advance Millwrights Inc. Within the targeted territory
  • Maintain appropriate and accurate records of all sales activities through CRM
  • Document sales activities in CRM
  • Track quotes through the sales cycle to close orders through CRM
  • Forecast projected sales through CRM weekly
  • Track win and loss notes in CRM
  • Direct customer needs to specific knowledge within Advance Millwrights Inc. expertise
  • Provide superior customer service, including regular and timely customer follow-ups, quotations and completed work
  • Ensure timely remittance of customer invoice payments
  • Responsible for managing customer contacts, establishing customer-specific plans and measuring results
  • Weekly visits to new and existing customers
  • Develop and maintain target accounts for respective sales territory
  • Liaise with Project Managers and Customers for all Factory Acceptance Tests FAT/SAT, participate as required
  • Communicate to management new marketing developments and trends in the sales of company and competitor products within the geographic area
  • Develop a detailed territory plan tracking all weekly meetings and site visits through Outlook
  • Develop OEM relationships to acquire installation business
  • Develop contacts and relationships with potential strategy partners in similar industries
  • Always conduct oneself in a professional manner in alignment with Company values, including but not limited to language use, attire, and workmanship
  • In accordance with Company policy and relevant employment legislation, overtime and work outside of regular hours, and being on call may be required at the discretion of the Company
  • All other duties as assigned
Requirements

REQUIRED EXPERIENCE & QUALIFICATIONS

  • A post-secondary education
  • 3 – 5 years of Consultative Sales Experience
  • Successfully completed some form of Sales Training Course or willing to take the course
  • A proven track record of meeting or exceeding sales targets
  • Ability to cold call customers
  • Valid Driver's License
  • Comfortable selling on value and discussing money with customers
  • Excellent verbal and written communication skills
  • Proficient in MS Suite of applications
  • Able to create professional presentations/proposals and presenting to senior leaders

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