Director of Client Engagement

3 days ago


Toronto, Ontario, Canada Tbwa ChiatDay Inc Full time
Job Description:

We are seeking a highly experienced Director of Client Engagement to join our team. As a key member of our client leadership group, you will be responsible for driving strategic initiatives and developing strong relationships with our clients.

Responsibilities:
  • Develop and execute comprehensive client engagement strategies that drive business growth and customer satisfaction.
  • Serve as the primary point of contact for clients, providing exceptional service and support.
  • Collaborate with cross-functional teams to deliver integrated solutions that meet client needs.
  • Stay ahead of industry trends and competitor activity, identifying opportunities for growth and innovation.

Requirements:
  • Proven track record of success in client-facing roles, with a minimum of 14 years of experience in PR agency or related communications field.
  • Strong leadership skills, with experience managing high-performing teams and developing talent.
  • Exceptional communication and interpersonal skills, with ability to build strong relationships with clients and colleagues.
  • Deep understanding of earned, digital, and paid media approaches, with experience developing and executing multi-channel campaigns.


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