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Client Service Representative

2 months ago

Fort Nelson, Canada CIBC Full time
About the Role

We are seeking a highly skilled and motivated Client Service Representative to join our team at CIBC. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Client Engagement - Build strong relationships with clients to understand their financial needs and provide tailored solutions.
  • Problem Resolution - Listen to client concerns, ask questions, and take ownership of resolving issues in a timely and professional manner.
  • Product Knowledge - Develop expertise in our financial products and services to effectively communicate their benefits to clients.
Requirements
  • Customer Focus - Prioritize client needs and deliver exceptional service to meet their expectations.
  • Communication Skills - Effectively communicate with clients, colleagues, and management to achieve business objectives.
  • Technical Skills - Develop proficiency in our banking systems and technology to provide efficient service to clients.
What We Offer

CIBC offers a competitive compensation package, including a salary, performance-based bonuses, and a comprehensive benefits program. We also provide opportunities for professional growth and development, as well as a dynamic and inclusive work environment.

Why Join CIBC?

CIBC is a leading financial institution committed to delivering exceptional service to our clients. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who share a passion for excellence and customer satisfaction.