Retail Operations Manager
6 days ago
About MATT & NAT
MATT & NAT is a leading fashion retailer that values innovation and customer satisfaction. As a Sales Supervisor, you will play a crucial role in driving sales growth and ensuring exceptional customer experiences.
Key Responsibilities
- Assume a supervisory role in the absence of management and support the execution of the store strategy.
- Assist with generating profitable sales growth through various facets of the store, including operations, visual presentation, and team management.
- Provide direction to the team and ensure seamless day-to-day operations.
- Monitor and analyze key performance indicators (KPIs) to inform business decisions.
- Develop and maintain a deep understanding of the MATT & NAT brand, company values, and vegan beliefs.
- Collaborate with the management team to achieve sales targets and improve store performance.
- Ensure a safe and healthy work environment by adhering to company policies and procedures.
Requirements
- High school diploma or equivalent.
- 3 years' experience in the retail environment, preferably in a supervisory role.
- Proven track record of driving sales and profit growth, as well as supervising a team.
- Experience in the fashion retail industry, visual merchandising, and Microsoft Office Suite (Excel, Word, Outlook) is an asset.
- Exceptional communication skills, both written and oral, in English.
- Familiarity with the MATT & NAT brand, company values, and vegan beliefs.
- Ability to move and/or lift boxes and fixtures throughout the store.
- Capability to stand for long periods.
- Ability to work flexible schedules, including weekends and select holidays.
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