Agricultural Service Operations Leader
6 days ago
At Roberts Farm Equipment Inc., we're seeking a highly skilled Agricultural Service Operations Leader to drive the success of our service departments across 7 locations. As a key member of our team, you'll be responsible for leading a team of Service Managers and overseeing departmental activities to achieve company targets.
Key Responsibilities- Lead and supervise the Service Department, including recruitment, selection, orientation, and performance management
- Ensure profitability and effectiveness of the department through service order management and adherence to processes and customer standards
- Collaborate with the Marketing Team to identify new business opportunities and develop market entry strategies
- Review and improve standard operating procedures periodically to ensure compliance
The ideal candidate will have excellent leadership and management skills, a strong mechanical aptitude, and the ability to resolve conflicts and problems. They must be highly organized, able to multi-task, and meet timelines and deadlines.
Requirements- University Degree or College Diploma in Business Administration, Agricultural Technologies, or a related field, or minimum 6-10 years' hands-on technical experience demonstrating progressive responsibility and achievements in managing Service Technicians
- Completion of Agricultural Equipment Technician Training & Certification is considered an asset
- Thorough understanding of Agricultural/Construction practices and equipment, as well as business processes, strategies, and methodologies
- Proficiency with Microsoft Office, Internet Explorer, and Google Chrome browsers
- Experience with CDK Business System is considered an asset
- Knowledge of Occupational Health and Safety Act and Industrial Establishments Regulation and all other related Health & Safety legislation
This position offers a competitive total rewards package, including a company vehicle, flexible group benefits, RRSP/TFSA matching, employee discounts, and more.
Location and BenefitsWe are looking for someone who can relocate to Grey, Bruce, Huron, or Wellington county. You'll enjoy a peaceful lifestyle with affordable housing, vibrant community life, and easy access to outdoor activities.
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