Expert en Expérience Client
1 week ago
Compétences requises
L'expérience client est essentielle au succès de TD Canada Trust. Nous recherchons un expert en expérience client qui peut fournir des solutions personnalisées à nos clients et les aider à atteindre leurs objectifs financiers.
Résultats attendus
- Fournir une expérience client exceptionnelle en répondant aux questions et aux besoins des clients;
- Recommander des solutions bancaires personnalisées pour satisfaire les besoins des clients;
- Développer et maintenir des relations avec les clients pour augmenter leur fidélité et la satisfaction;
- Travailler en collaboration avec l'équipe de vente pour identifier des opportunités de croissance et promouvoir les produits et services de TD;
- Mettre en place des mesures pour améliorer l'expérience client et assurer la conformité aux politiques et procédures de TD.
Compétences nécessaires
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