Night Clerk Supervisor

3 days ago

Toronto, Ontario, Canada Hampton by Hilton Toronto Airport Corporate Centre Full time
Job Title: Night Clerk Supervisor

We are seeking a Night Clerk Supervisor to join our team at Hampton by Hilton Toronto Airport Corporate Centre. As a Night Clerk Supervisor, you will be responsible for overseeing the front desk operations during evening hours, ensuring a smooth and efficient guest experience.

Key Responsibilities:
  • Leadership: Supervise and coordinate the work of front desk staff, providing guidance and support as needed.
  • Guest Services: Ensure prompt and courteous service to guests, responding to their needs and resolving any issues that may arise.
  • Operations: Manage the front desk operations, including check-in/check-out, room assignments, and key control.
  • Reporting: Prepare and submit reports on front desk activities, including guest feedback and operational metrics.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer-facing role, preferably in a hotel or hospitality setting.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Team: A collaborative and supportive team environment.

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