Hotel Operations Manager

1 month ago


New Denver, British Columbia, Canada EightSix Network Inc Full time
Hotel Manager Job Description

Job Summary: We are seeking a highly skilled and experienced Hotel Manager to oversee the daily operations of our hotel. The successful candidate will be responsible for ensuring exceptional customer service, managing staff, and maintaining a high level of quality in all aspects of hotel operations.

Key Responsibilities:
  1. Lead and Coordinate Hotel Services: Oversee the front desk, food and beverage, sales, housekeeping, maintenance, and accounting departments to ensure seamless operations.
  2. Manage Hotel Operations: Coordinate scheduling, payroll, POS systems, accounts payable, R&M, and marketing to maximize profitability.
  3. Monitor and Analyze Performance: Review financial reports, analyze costs, and make data-driven decisions to optimize hotel performance.
  4. Contract Management: Negotiate and manage contracts with suppliers and third-party vendors to ensure the best possible deals.
  5. Regulatory Compliance: Stay up-to-date with changing regulations and ensure compliance with food safety, liquor licensing, sanitation, workers' compensation, consumer, and privacy rights.
  6. Customer Service: Provide exceptional customer service, handle complaints, and resolve issues in a professional and timely manner.
Requirements:
  1. Proficiency in Microsoft Office Suite: Proficient in Microsoft Office Suite (Windows, Word, Outlook, Excel) and Adobe Suite (Reader/Express).
  2. Accounting Software: QuickBooks or another accounting software.

Language of Work: English (although other languages will be an asset due to the number of international tourists that visit the town and for domestic and international marketing campaigns envisioned).

Education: Bachelor's degree
Experience: 2-3 years minimum

Other Benefits:
  1. Performance-Based Bonus: Eligible for a performance-based bonus.
  2. On-Site Housing: On-site housing a possibility.
  3. Relocation: Willingness to relocate for this position.
  4. Previous Experience: Previous experience in this field of employment.


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