Hotel Operations Manager

4 weeks ago


New Denver, British Columbia, Canada EightSix Network Full time

Job Title: Hotel Operations Manager

About the Role:

We are seeking a highly skilled Hotel Operations Manager to join our team at EightSix Network. As a Hotel Operations Manager, you will be responsible for leading and coordinating hotel services, including front desk, food & beverage, sales, housekeeping, maintenance, and accounting.

Key Responsibilities:

  • Lead and coordinate hotel services to ensure seamless operations
  • Manage all systems relating to the operations of the establishment, including scheduling, payroll, POS systems, accounts payable, R&M, and marketing
  • Create and implement entrepreneurial strategies to grow the business, industry trends, and customer loyalty
  • Maximize profitability by monitoring and analyzing food, beverage, labor, and maintenance costs
  • Review, negotiate, and manage contracts with suppliers and third-party vendors
  • Monitor changing regulations and ensure compliance with those regarding food & beverage offerings, liquor licensing requirements, sanitation, food safety, workers compensation, consumer, and privacy rights
  • Implement and enforce health and safety standards to ensure a clean and safe environment for both customers and staff
  • Provide excellent customer service and handle customer complaints and resolve concerns in a professional and timely manner

Requirements:

  • Work Permit

About Us:

EightSix Network is a small family-run inn with a restaurant and bar in the rural mountain town of New Denver in British Columbia. We are looking for a general hotel manager with hospitality and business experience to manage and expand the business.



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