Head of Release Management and Operations

3 weeks ago

Old Toronto, Canada Ward Technology Talent Full time
Job Overview

The Head of Release Management and Operations is a strategic role that requires exceptional leadership skills, technical expertise, and business acumen to drive the successful planning, execution, and delivery of large-scale IT releases across multiple domains.

About Ward Technology Talent

Ward Technology Talent is a leading provider of cutting-edge technology solutions. We are passionate about delivering innovative products and services that exceed our clients' expectations.

Job Description

The ideal candidate will have a strong background in IT operations management, with experience in managing integrated cloud-native systems in multiple environments. He/She will be responsible for developing and implementing a robust release management strategy, ensuring seamless integration with business operations, and fostering a culture of quality and compliance excellence.

A key aspect of this role is to lead cross-functional teams to ensure successful product deployments, with a focus on optimizing operations processes and making data-driven decisions to guide long-term success.

Key Responsibilities
  • Strategic Planning and Execution: Spearhead the creation and implementation of strategic plans that align with the organization's objectives, focusing on optimizing operations processes.
  • Oversee Comprehensive Release Management: Develop and implement a robust framework for planning, scheduling, and executing product releases, ensuring seamless integration with business operations.
  • Ensure Quality and Compliance Excellence: Uphold stringent quality standards and regulatory compliance for all releases, continuously refining processes to boost efficiency and minimize downtime.
  • Guarantee High-Quality Releases: Ensure that Product and Platform owners conduct comprehensive testing across multiple domains before release, identifying and resolving any bugs or issues during deployment and adoption.
  • System Cutovers and Go-Live Events: Oversee and manage system cutovers and go-live events, ensuring meticulous planning and flawless execution to minimize disruptions.
  • Risk Management: Evaluate risks associated with development and operational activities, developing robust contingency and back-out plans to address potential issues.
  • Technical Acumen: Leverage deep technical knowledge to address large-scale platform and infrastructure challenges, optimizing system performance and reliability.
  • Leadership and Mentorship: Provide strong leadership and mentorship to development and operational teams, driving high performance, accountability, and professional growth.
Requirements and Qualifications
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: 5-7 years' experience as an Operations Director or similar role, managing large-scale IT portfolios and operations across multiple domains.
  • Skills and Capabilities: Strong technical acumen and expertise in managing integrated cloud-native systems in multiple environments; demonstrated success in leading the creation of new release management processes; extensive experience in coordinating and managing simultaneous system cutovers and go-lives; solid Quality Assurance experience; ability to assess operational risks and develop effective risk mitigation strategies.
Salary and Benefits

We offer a highly competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Location

This role is based in the United States, with occasional travel required.

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