Senior Consulting Manager
3 weeks ago
At ROSS, we are seeking a highly experienced Senior Consulting Manager to join our team. As a key member of our consulting practice, you will be responsible for building and maintaining relationships with assigned clients, managing day-to-day business operations, and defining and overseeing the development of resources needed to accomplish business objectives.
Key Responsibilities:
• Manage client level expectations
• Build and maintain customer relationships at the delivery level
• Ensure delivery of multiple high quality consulting engagements resulting in high levels of customer satisfaction
• Manage consulting agreements and ensure that consultants work within timelines and budget
• Accountable for financial performance of client portfolio including Project Revenue, Profit, and Project Recovery
Requirements:
• Senior Consulting management experience – 8 years (mid to large multiple and concurrent projects)
• Mentoring capabilities at the consultant level and project manager level
• Demonstrated experience in the retail industry is a definite asset
• Demonstrated team building, organizational and planning skills
• Customer relationship building and communication capabilities, both technology and business
• Ability to effectively articulate consulting value propositions to customers at all levels
• University Degree in Computer Science, Business or Equivalent work experience
• Ability to negotiate and facilitate across various corporate functions
• Knowledge of software development lifecycle
• Candidate has to be Bilingual (English and French)
About ROSS:
ROSS is a team of People Specialists helping companies align their People Strategy with their business growth. We provide remote or onsite HR and Recruitment solutions.
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