Front Desk Supervisor

2 weeks ago


Ste Rose du Lac, Manitoba, Canada STE ROSE HOTEL MOTEL Full time

We are seeking a highly skilled Front Desk Manager to join our team at STE ROSE HOTEL MOTEL. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining the overall appearance and cleanliness of the front desk area.

Key Responsibilities:
  • Recruit and hire staff
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare marketing plans
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events

In addition to your front desk responsibilities, you will also be expected to provide support to our guests, including offering assistance with special needs and providing information about local attractions and services. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

Requirements:
  • 2 years to less than 3 years of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Physical ability to stand for extended periods

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.


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