Customer Service Associate

4 days ago


Peterborough, Ontario, Canada UNAVAILABLE Full time

At Federated Insurance, we strive to make a positive impact on our clients' lives. Our company culture is built around four core values: Equity, Integrity, Teamwork, and Respect. We prioritize diversity and inclusion, recognizing that individual differences are essential for achieving exceptional results.

We're seeking an experienced Customer Service Coordinator to join our team. As a key member of our customer support team, you will work closely with sales representatives to provide exceptional service to our customers and prospects. Your primary responsibilities will include answering questions, fulfilling service requests, and gathering information to ensure our clients receive the best possible experience.

To succeed in this role, you'll need to possess excellent communication skills, problem-solving abilities, and a strong attention to detail. You should also be comfortable working in a fast-paced environment and have the ability to prioritize multiple tasks simultaneously.

In addition to your technical skills, you'll participate in a comprehensive training program that covers Property & Casualty and Life/Disability insurance concepts and coverages. This program will equip you with the knowledge and expertise needed to excel in your role.



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