Home Improvement Associate

21 hours ago


Peterborough, Ontario, Canada Getting In Limited Full time

At B&Q, we are committed to providing outstanding customer service and creating a positive shopping experience for our customers. To help us achieve this goal, we are seeking a Home Improvement Associate to join our team in Peterborough.

The ideal candidate will have excellent communication skills and the ability to work well in a fast-paced environment. You will also need to be able to resolve customer complaints and concerns in a professional and courteous manner.

As a Home Improvement Associate, you will be working towards the Customer Service Practitioner Level 2 apprenticeship programme, which includes training in customer service skills, Maths and English Functional Skills, and business administration.

This role offers the opportunity to develop your skills and knowledge, as well as gain real-world experience in a retail environment.

Some of the key responsibilities of this role include:

  • Providing exceptional customer service
  • Resolving customer complaints and concerns
  • Working collaboratively with colleagues to achieve sales targets
  • Developing and maintaining knowledge of products and services

We offer a comprehensive training programme, including on-the-job training and access to ongoing development opportunities.



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