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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Manager - Business Operations to join our team at J & D Developments Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities- Service Development
- Determine the type of services to be offered and implement operational procedures to ensure seamless delivery.
- Health and Safety
- Ensure that all health and safety regulations are followed, maintaining a safe and healthy environment for customers and staff.
- Supply Chain Management
- Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible quality and value.
- Marketing and Customer Service
- Participate in marketing plans and implementation, promoting our restaurant and services to attract new customers.
- Address customer complaints or concerns in a professional and timely manner, providing excellent customer service.
- Operations Management
- Plan, organize, direct, control, and evaluate daily operations, ensuring that all tasks are completed efficiently and effectively.
The successful candidate will work in a fast-paced environment, often under pressure, with tight deadlines and a combination of sitting, standing, and walking. They will be required to stand for extended periods and manage a large workload.
Personal Qualities- Personal Qualities
- Accurate and reliable, with excellent interpersonal skills and the ability to work effectively in a team.
- Excellent oral and written communication skills, with the ability to adapt to changing situations.
- Flexible and organized, with a strong work ethic and a commitment to delivering high-quality results.
- Experience
- 2 years to less than 3 years of experience in a similar role, preferably in the restaurant industry.
- Language
- Fluent in English, with the ability to communicate effectively with customers and staff.
- Work Schedule
- 40 hours per week, with flexibility to work varied shifts as required.
