Assistant Shop Manager
2 months ago
Job Summary:
As a key member of our store leadership team, the Assistant Shop Manager plays a vital role in driving business results and delivering exceptional customer experiences. This role is responsible for assisting the Front Store Manager in managing the human, physical, and financial resources of the store, ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.
Key Responsibilities:
- Maintain Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
- Work with the Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
- Assist with labour scheduling and leverage Work Force Management (WFM) to maximize labour productivity
- Ensure staffing levels are adequate to effectively operate the business
Human Resources:
- Comply with Human Resources Standards
- Assist with hiring in conjunction with the FSM, hiring and/or supporting hiring for all departments, excluding Pharmacy
- Maintain wage administration within SLPH guidelines
- Drive Blue Culture, engagement, and lead and motivate staff through leading by our Core Values
Qualifications:
- Planning, Judgement and Decision Making
- Planning and preparation for Inventory Management
- Use judgment and decision-making skills to control expenses
- Provide effective leadership and ongoing mentorship and ensure development of all staff
- Efficient time management skills
- Able to prioritize activities quickly in response to changing initiatives
- Effective organization and planning skills
Experience:
- Previous retail management experience
- Demonstrated ability to drive the business, led by example and support corporate programs
- Work effectively with the management team
- Superior interpersonal, coaching, and communication skills
- Business and financial acumen
- Relationship builder with key internal and external agencies
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