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Branch Manager

2 months ago

Orangeville, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our retail banking sales and service team. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities
  • Business Development: Develop and execute business plans to drive sales growth, increase customer acquisition, and enhance customer retention.
  • Team Leadership: Lead, coach, and develop a high-performing team of sales and service professionals to achieve business objectives.
  • Customer Experience: Ensure exceptional customer service and experience through effective communication, problem-solving, and issue resolution.
  • Operational Excellence: Manage branch operations, including sales, service, and administrative functions, to ensure efficient and effective delivery of services.
  • Strategic Planning: Collaborate with senior leaders to develop and implement strategic plans that align with the company's overall business objectives.
  • Performance Management: Monitor and analyze sales and service performance, identify areas for improvement, and develop action plans to address gaps.
  • Compliance and Risk Management: Ensure compliance with regulatory requirements, company policies, and procedures to minimize risk and maintain a secure work environment.
Requirements
  • Education: Bachelor's degree in a related field, such as business, finance, or marketing.
  • Experience: Minimum 5-7 years of experience in retail banking sales and service, with a proven track record of success in leadership roles.
  • Skills: Strong leadership, communication, and interpersonal skills, with the ability to motivate and develop high-performing teams.
  • Knowledge: In-depth knowledge of retail banking products and services, as well as industry trends and competitive market analysis.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.