Billing Representative
3 weeks ago
Job Description:
We are seeking a highly motivated and detail-oriented individual to fill the position of Billing Representative. As a key member of our team, you will be responsible for all billing processes, including final billing, and other miscellaneous duties.
Key Responsibilities:
- Review all exceptions from the CIS system and invoice all services, including hydro, water, sentinels, and other services as assigned.
- Login and monitor electronic communication from/to Halton Region and update meter inventory for billing purposes.
- Process the download and uploads from MVRS as per billing schedule.
- Setup and/or assist with billing schedule and planning for future billing.
- Other duties as assigned.
Requirements:
- Minimum Grade 12 education.
- Excellent verbal and written communication skills.
- Attention to detail with a high level of accuracy.
- Previous experience working in a Customer Service/Customer Care environment.
- Ability to meet strict deadlines in a fast-paced environment with minimal supervision.
- Must cope well under pressure.
- Demonstrated professional interpersonal skills and tactful communication.
- Highly skilled in time management, prioritization, and multitasking.
- Ability to work in a team environment demonstrated through reliability, punctuality, a collaborative approach, excellent listening skills, and a positive attitude.
- Knowledgeable of HHH hydro rates as posted by our Regulator (OEB).
- Intermediate to Advanced computer skills, utilizing Microsoft Office Suite, including advanced Excel skills, and AS400.
- Strong analytical skills.
What We Offer:
- Competitive compensation and rewards package.
- Comprehensive health and dental benefits plan.
- OMERS pension plan.
- Vacation entitlements.
- Opportunity to work with an experienced utility team.
- Direct experience within a highly regulated industry.
- Working in an environment with a strong commitment to safety.
- Training and development support and opportunities.
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