Billing Representative

3 weeks ago


Halton Hills, Ontario, Canada The MEARIE Group Full time

Job Description:

We are seeking a highly motivated and detail-oriented individual to fill the position of Billing Representative. As a key member of our team, you will be responsible for all billing processes, including final billing, and other miscellaneous duties.

Key Responsibilities:

  • Review all exceptions from the CIS system and invoice all services, including hydro, water, sentinels, and other services as assigned.
  • Login and monitor electronic communication from/to Halton Region and update meter inventory for billing purposes.
  • Process the download and uploads from MVRS as per billing schedule.
  • Setup and/or assist with billing schedule and planning for future billing.
  • Other duties as assigned.

Requirements:

  • Minimum Grade 12 education.
  • Excellent verbal and written communication skills.
  • Attention to detail with a high level of accuracy.
  • Previous experience working in a Customer Service/Customer Care environment.
  • Ability to meet strict deadlines in a fast-paced environment with minimal supervision.
  • Must cope well under pressure.
  • Demonstrated professional interpersonal skills and tactful communication.
  • Highly skilled in time management, prioritization, and multitasking.
  • Ability to work in a team environment demonstrated through reliability, punctuality, a collaborative approach, excellent listening skills, and a positive attitude.
  • Knowledgeable of HHH hydro rates as posted by our Regulator (OEB).
  • Intermediate to Advanced computer skills, utilizing Microsoft Office Suite, including advanced Excel skills, and AS400.
  • Strong analytical skills.

What We Offer:

  • Competitive compensation and rewards package.
  • Comprehensive health and dental benefits plan.
  • OMERS pension plan.
  • Vacation entitlements.
  • Opportunity to work with an experienced utility team.
  • Direct experience within a highly regulated industry.
  • Working in an environment with a strong commitment to safety.
  • Training and development support and opportunities.


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