Sales Associate

2 weeks ago

Ottawa, Ontario, Canada Carter's, Inc Full time
About the Role:

Carter's, Inc. is the largest North American apparel retailer exclusively for babies and young children. As a Sales Associate, you will be the first face of the brand for growing families, providing a warm and welcoming experience for customers. You will be responsible for congratulating new parents and grandparents, introducing them to our new baby essentials, and helping them prepare for their first day of school and all the big and little moments of their parenting journey.

Key Responsibilities:

- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

What We Offer:

- Schedules that fit your life, allowing you to balance work and personal activities
- Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and more
- The opportunity to learn and build skills and grow as an individual, with professional and personal development to help shape your career
- Development programs to help you grow in your current role and beyond

Requirements:

- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once

Physical Demands:

- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
- Stand or walk for extended periods of time; climb up and down a ladder
- Provide availability that may include days, nights, weekends, and holidays as scheduled

Equal Opportunity Employer:

Carter's, Inc. is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

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