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Talent and Business Operations Manager, Stores

2 months ago


Sault Ste Marie, Ontario, Canada Sephora Full time
About the Role

We are seeking a highly skilled Talent and Business Operations Manager to join our team at Sephora Canada. As a key member of our operations team, you will be responsible for driving business results and developing talent within our stores.

Key Responsibilities
  • Talent Champion: Conduct final interviews for key positions, source and select candidates, and oversee the hiring process.
  • Training & Development: Manage all training-related functions within the store, develop and execute the store's training strategy, and work with the Store Director and Education partners.
  • Performance Assessment & Development: Write and deliver annual performance reviews, oversee performance management situations, and ensure timely feedback is delivered.
  • Operational Excellence: Lead the operations of the store, ensure execution of operations-focused processes, manage inventory, and ensure all processes are completed within company guidelines and timeframes.
  • Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance, staffing, and payroll, and identify opportunities for improvement.
Requirements
  • 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
About Sephora Canada

Sephora Canada is a leader in the beauty industry, passionate about finding and sharing beauty in the world. We are committed to creating an inclusive and diverse work environment where every person can belong, grow, and build a beautiful career.

We believe in equal opportunity employment and advancement, and we are committed to creating a workplace where every person can thrive. If you are passionate about beauty, talent development, and operational excellence, we encourage you to apply for this exciting opportunity.