Department Head
2 weeks ago
The Department Head is a crucial role at Gillman Home Center, responsible for delivering exceptional customer service and product knowledge. The estimated salary for this position ranges from $45,000 to $65,000 per year.
Job OverviewThis is a full-time position that requires working 40 hours a week, including days, evenings, and weekends. As a Department Head, you will be the face of the company in your assigned department, providing accurate information about products and services to customers.
Responsibilities- Customer Service: Provide excellent customer service by answering questions, resolving issues, and making recommendations to customers.
- Inventory Management: Maintain proper inventory levels by monitoring stock, adjusting min/max order points, and ordering supplies as needed.
- Store Maintenance: Perform cleaning tasks, including common areas, trash removal, parking lot sweeping, and snow removal.
- Team Support: Assist other departments as necessary to ensure seamless operations.
- Education: High School Diploma or GED
- Experience: 2+ years of customer service experience and 1+ year of retail job experience
- Product Knowledge: 2+ years of product knowledge in assigned department
- Medical Insurance: Comprehensive medical insurance coverage
- Dental, Vision, and Disability Coverage: Dental, vision, short-term disability, long-term disability, cancer coverage, accident coverage, and life insurance
- 401(k) Plan: Company-matched 401(k) plan with employer contribution
- Life Insurance: Company-paid $25,000 life insurance plan
- Employee Discount: Employee discount on store purchases
- Vacation Time: Generous vacation time policy
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