Department Head

2 weeks ago


Vernon, Canada Gillman Home Center Full time

The Department Head is a crucial role at Gillman Home Center, responsible for delivering exceptional customer service and product knowledge. The estimated salary for this position ranges from $45,000 to $65,000 per year.

Job Overview

This is a full-time position that requires working 40 hours a week, including days, evenings, and weekends. As a Department Head, you will be the face of the company in your assigned department, providing accurate information about products and services to customers.

Responsibilities
  1. Customer Service: Provide excellent customer service by answering questions, resolving issues, and making recommendations to customers.
  2. Inventory Management: Maintain proper inventory levels by monitoring stock, adjusting min/max order points, and ordering supplies as needed.
  3. Store Maintenance: Perform cleaning tasks, including common areas, trash removal, parking lot sweeping, and snow removal.
  4. Team Support: Assist other departments as necessary to ensure seamless operations.
Requirements
  • Education: High School Diploma or GED
  • Experience: 2+ years of customer service experience and 1+ year of retail job experience
  • Product Knowledge: 2+ years of product knowledge in assigned department
Benefits
  1. Medical Insurance: Comprehensive medical insurance coverage
  2. Dental, Vision, and Disability Coverage: Dental, vision, short-term disability, long-term disability, cancer coverage, accident coverage, and life insurance
  3. 401(k) Plan: Company-matched 401(k) plan with employer contribution
  4. Life Insurance: Company-paid $25,000 life insurance plan
  5. Employee Discount: Employee discount on store purchases
  6. Vacation Time: Generous vacation time policy

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