Industrial Equipment Specialist

4 weeks ago


Calgary, Alberta, Canada Bell and Howell Full time
Job Description

We are seeking a skilled Field Service Technician to join our team in Edmonton, Alberta, Canada.

Company Overview

Bell and Howell is a leading provider of industrial equipment solutions. Our team is dedicated to delivering exceptional customer service and support.

Job Summary

This is a full-time position with an estimated salary of $65,000 per year. As a Field Service Technician, you will be responsible for installing, troubleshooting, and repairing various industrial products.

Key Responsibilities
  1. Install, troubleshoot, and repair industrial equipment, including printing and packaging machinery, cash recycling systems, inserting and sorting machines, credit card attaching and processing systems, and robotics.
  2. Schedule and perform regular predictive/preventive maintenance inspections on equipment.
  3. Provide technical support to customers, managing parts inventory, customer service calls, and preventative maintenance schedules.
  4. Foster positive customer relationships by communicating effectively with customers and acting as a liaison between the customer and other departments/functions of the company.
  5. Maintain regular attendance and be punctual, working as an integral part of a team.
Requirements

To be successful in this role, you will require:

  • A high school degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training, or equivalent combination of education and experience.
  • Strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills.
  • Ability to use standard and specialized hand, power, and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
  • Ability to lift up to 50 pounds, walk and stand, use hands to feel objects, reach, and balance.
  • Ability to work in a loud environment, small, cramped areas, and elevated environments up to 20 feet.
Benefits

Bell and Howell offers a competitive benefits package, including health insurance, retirement savings plan, and paid time off.

Other Requirements

Please note that this position requires minimal travel in the United States and Canada for training and other requirements. Additionally, you may need to provide an "on call" level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance.



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