Commercial Insurance Account Manager
1 month ago
We are seeking a highly skilled Commercial Account Manager to join our team at DGA Careers. As a Commercial Account Manager, you will play a critical role in retaining and managing a portfolio of commercial insurance clients.
Key Responsibilities:
- Manage a portfolio of existing commercial insurance clients, ensuring their needs are met and their expectations are exceeded.
- Act as an intermediary between clients and insurance companies, addressing and resolving claims issues in a timely and professional manner.
- Provide support to the commercial insurance team, including processing policy documents, invoicing premiums, preparing cover letters, producing pink cards and certificates of insurance, claims reporting, and maintaining file documentation.
Qualifications:
- Minimum of 3 years of progressive experience in the insurance industry with a strong knowledge of commercial insurance products.
- Experience working in an insurance brokerage, with a proven track record of building strong client relationships.
- CIP or CAIB designation, or actively working towards it, is an asset.
- Commitment to excellence in customer service, with a focus on delivering exceptional results and exceeding client expectations.
- Proficient in Microsoft Office Suite, with strong analytical and problem-solving skills.
- Demonstrated reliability, accountability, and attention to detail, with the ability to work independently and collaboratively within a team.
- Flexible and adaptable, with strong problem-solving skills and the ability to meet tight deadlines.
About the Company:
DGA Careers is one of Canada's largest independent, employee-controlled brokerages, with over 60 locations across the country. With $1.3 billion in gross written premium, we provide comprehensive insurance and risk management solutions with a distinctly Canadian perspective. Our collaborative work environment leverages the expertise of our team to offer exceptional value to personal and commercial clients nationwide.
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