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Senior Operations Specialist

2 months ago

Vancouver, British Columbia, Canada Expedia Group Full time

{"h1": "Senior Operations Specialist", "p": "At Expedia Group, we are seeking a highly skilled Senior Operations Specialist to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day needs of our third-party technology solutions, driving adoption across stakeholders, and troubleshooting issues.

Key Responsibilities:

* Be a subject matter expert for several of our third-party technical solutions
* Represent the voice of Expedia Cruises' business needs and various stakeholders
* Drive overall awareness and adoption of these third-party platforms throughout the organization
* Troubleshoot, problem solve, and improve
* Manage new feature rollouts and feedback loops
* Provide regular, clear, and concise status updates to stakeholders and cross-functional teams

Requirements:

* 3-5 years experience in program management or program support
* Expertise in problem-solving, project coordination, planning, process development, and improvement skills
* Degree in business or related discipline
* Highly organized and able to adapt to changing needs with excellent attention to detail
* Solid interpersonal skills including cross-functional team collaboration and service oriented
* Strong written and oral communication skills in complex scenarios

What We Offer:

* Competitive salary range: $71,500.00 to $100,000.00
* Potential to increase pay up to $114,500.00 based on performance
* Comprehensive benefits package including medical/dental/vision, paid time off, and Employee Assistance Program
* Wellness & travel reimbursement, travel discounts, and International Airlines Travel Agent (IATAN) membership

If you are a motivated and detail-oriented individual with a passion for operations and technology, we encourage you to apply for this exciting opportunity.", "h2": "About Expedia Group", "p": "Expedia Group is a leading travel company that offers a wide range of travel products and services. We are committed to providing our customers with the best possible travel experiences and to making travel more accessible and affordable for everyone.", "h2": "Why Join Us", "p": "At Expedia Group, we offer a dynamic and supportive work environment that fosters collaboration, innovation, and growth. We are committed to diversity and inclusion and strive to create a workplace that is welcoming and inclusive for all employees.", "h2": "How to Apply", "p": "If you are interested in this opportunity, please submit your application through our website. We look forward to hearing from you.", "h3": "Contact Information", "p": "For more information about this role, please contact our HR department at [insert contact information]."}