Operations Manager

2 months ago


Kelowna, British Columbia, Canada Intelcom - Dragonfly Full time

Unlock Your Potential as an Operations Supervisor

About the Role

As an Operations Supervisor at Intelcom, you will play a crucial role in ensuring the seamless execution of our delivery business day-to-day. You will utilize your exceptional communication and leadership skills to motivate employees and Independent Delivery Contractors, ensuring on-time deliveries and outstanding customer experiences.

Key Responsibilities

  • Manage daily operations, including monitoring key performance indicators and implementing process improvements
  • Develop and maintain strong relationships with employees and contractors, fostering a positive and productive work environment
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction
  • Identify and address operational challenges, implementing effective solutions to drive efficiency and productivity
  • Ensure compliance with health and safety regulations, promoting a safe work environment for all employees and contractors

What We Offer

As a valued member of our team, you will have the opportunity to participate in the development of procedures and working methods, ensuring they are followed and continuously improved. You will also be part of a dynamic and innovative organization that values diversity, equity, and inclusion.

Requirements

  • Strong leadership and communication skills, with the ability to motivate and inspire teams
  • Resourceful and autonomous, with a proven ability to work independently and make sound decisions
  • Curious and passionate about the transport industry, with a desire to continuously learn and improve

About Intelcom

Intelcom is a leading last-mile carrier in the e-commerce sector, with a network of delivery centers across Canada. We are committed to building a culture of innovation, diversity, and inclusion, where every employee has the opportunity to grow and succeed.


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