Operations Manager
2 weeks ago
Job Overview: As a key member of the Alpine team, the Operations Supervisor will oversee the delivery of exceptional service to our valued clients. This role involves managing a group of sites within a territory, ensuring that subcontractors are compliant with requirements and adhere to Alpine standards.
Key Responsibilities:
• Subcontractor Management: Ensure that subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc.
• Participates in the hiring, training, and supervision of subcontractors and their activities
• Conducts weekly or monthly audits or site inspections to ensure that work is completed as required and completes reports using technology
Client Relations Management:
• Liaises with clients to ensure that performance standards are met and complaints are addressed
• Prevents problems from escalating
Expense Management:
• Ensures that scheduled hours and actual hours are in line with budget
• Oversees or coordinates equipment repairs
• Ensures subcontractor hours are in line with budget
Working Conditions:
The Operations Supervisor will require flexibility in shift times, as interaction with night cleaning crew will also be required. Must be fully vaccinated and be able to obtain CPIC clearance. Frequent travel within a geographic region is required. Must have valid drivers license with clean driving abstract.
We offer:
• Base salary
• Monthly Vehicle and Gas Allowance
• Benefits plan
• Training and leadership development opportunities
• Career growth and progression opportunities
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