Sales Team Lead

3 weeks ago


Toronto, Ontario, Canada SA WATCHES AND JEWELRY Full time

At SA WATCHES AND JEWELRY, we are seeking a skilled Sales Team Lead to oversee the sales and operations of our store. The ideal candidate will have a strong background in sales and customer service, with the ability to lead and motivate a team of sales associates.

Key Responsibilities:
  • Hire and Train Staff: Recruit, train, and develop a team of sales associates to provide exceptional customer service and drive sales growth.
  • Authorize Payments: Ensure accurate and timely payment processing, including authorizing cheques and managing cash handling procedures.
  • Order Merchandise: Coordinate the receipt and storage of merchandise, ensuring that stock levels are maintained and that products are displayed attractively.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and optimal customer service.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring that issues are resolved promptly and to the customer's satisfaction.

The successful candidate will have a strong understanding of sales principles and practices, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced retail environment.

Requirements:

  • 1-2 years of sales experience in a retail environment
  • Strong leadership and communication skills
  • Ability to work effectively in a team environment
  • High school diploma or equivalent required

Working Conditions:

  • 35 hours per week
  • Permanent position
  • English language required

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