Senior Operations Manager

2 weeks ago


Lloydminster, Canada Second Cup Full time

As a Senior Operations Manager at Second Cup, you will be responsible for overseeing the daily operations of our coffee shop. Your key responsibilities will include:

Key Responsibilities
  • Establishing Methods to Meet Work Schedules
  • Supervising and Co-ordinating Activities of Staff
  • Training Staff in Job Duties, Sanitation, and Safety Procedures
  • Estimating Ingredient and Supplies Required for Meal Preparation
  • Hiring Food Service Staff
  • Ensuring that Food and Service Meet Quality Control Standards
  • Addressing Customers' Complaints or Concerns
  • Maintaining Records of Stock, Repairs, Sales, and Wastage
  • Preparing and Submitting Reports
  • Establishing Work Schedules

Requirements

  • 1-2 Years of Experience in a Similar Role
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Flexibility and Adaptability

What We Offer

  • Competitive Salary and Benefits Package
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment


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