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Mainframe Production Support Specialist

2 months ago

Mississauga, Ontario, Canada Finastra (Misys International Banking Systems Limited) Full time
Job Description

We are seeking a highly skilled Mainframe Production Support professional to join our team at Finastra (Misys International Banking Systems Limited). As a key member of our mainframe development team, you will play a critical role in supporting the student lending environments.

Key Responsibilities:

  • Shadow members of the mainframe development team to acquire an understanding of student lending and the existing batch cycles and online environments for multiple clients.
  • Deliver high-quality support to ensure the smooth operation of mainframe systems.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain in-depth knowledge of mainframe technologies and systems.
  • Provide expert-level support to resolve complex technical issues.

Requirements:

  • Strong understanding of mainframe technologies and systems.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • Strong communication and interpersonal skills.
  • Ability to adapt to changing priorities and deadlines.