Accor Housekeeping Support Associate

1 week ago


Calgary, Alberta, Canada Accor Full time

Unlock a World of Opportunities with Accor

We are seeking an exceptional Houseperson to join our team at Sheraton Suites Calgary Eau Claire, managed by Accor under the Fairmont brand and operating as a franchised Marriott property. As a member of our housekeeping team, you will play a vital role in ensuring our guests receive the highest level of service and experience a warm welcome.

About Us:

  • We are a global leader in the hospitality industry, with a portfolio of over 4,800 properties worldwide.
  • Our hotels offer unique experiences that cater to diverse tastes and preferences.
  • We pride ourselves on providing exceptional service, from check-in to checkout.

Your Key Responsibilities:

  • Provide organizational support to the Housekeeping team, ensuring guest rooms are well-equipped and welcoming.
  • Prioritize and respond to guest and internal requests in a timely manner.
  • Conduct daily cleaning and maintenance of public areas and back spaces within the hotel.
  • Collect, sort, and distribute all clean and dirty linen items throughout the hotel.
  • Assist Suite Attendants as required to ensure guest rooms are prepared and well-presented for guests' arrival.
  • Collaborate with the Housekeeping leadership team on other project work as assigned and required.
  • Report any maintenance concerns promptly.
  • Adhere to hotel and departmental policies and procedures, as well as health & safety protocols.

Requirements:

  • Excellent communication skills in English, both written and verbal.
  • Able to anticipate and focus attention on guest needs, being professional and welcoming.
  • Warm and caring personality; previous housekeeping experience is an asset.
  • Strong organizational skills and time management abilities.
  • Able to work a variety of shifts, including days, nights, and weekends.
  • Able to work cohesively as part of a team with minimum supervision.

What We Offer:

  • An estimated annual salary of $50,000 - $60,000, depending on experience.
  • A competitive benefits program, including medical, dental, vision, retirement savings, and an employee & family assistance program.
  • Food & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont Palliser.
  • Duty meals in on-site Staff Cafeteria, as well as access to Employee Assistance/Wellness Program.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.

About Accor:

We are an inclusive company, committed to diversity and equality. Our goal is to attract, recruit, and promote diverse talent. Join us and discover a world of opportunities



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