Dairy Queen Grill And Chill Restaurant Team Lead
6 days ago
We are seeking an experienced Restaurant Team Lead to join our dynamic team at Dairy Queen Grill And Chill. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant and delivering exceptional customer service.
About the RoleThe successful candidate will have a proven track record in a supervisory or leadership role, with experience in fast-paced environments. You will lead a team of 3-4 employees, overseeing daily operations, managing inventory, and ensuring compliance with health and safety regulations.
Key Responsibilities- Conduct performance reviews and provide coaching and development opportunities to team members;
- Organize and maintain inventory, including stock levels and ordering procedures;
- Ensure that all health and safety regulations are followed, maintaining a clean and safe work environment;
- Address customer complaints or concerns in a professional and courteous manner;
- Plan, organize, direct, control, and evaluate daily operations, achieving sales targets and improving efficiency;
- A college or CEGEP diploma, with 1 year to less than 2 years of relevant experience;
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues;
- Accurate, dependable, efficient, and reliable, with a high level of integrity and professionalism;
- Ability to work in a fast-paced environment, with tight deadlines and repetitive tasks;
- Physical stamina to stand for extended periods and lift up to 25 pounds;
- Competitive salary: $50,000 - $60,000 per annum, depending on experience;
- Opportunity to work for a well-known brand with a strong reputation;
- Collaborative and dynamic work environment;
- Ongoing training and development opportunities;
- 35 hours per week, permanent position;
- English language required;
If you are a motivated and experienced leader, passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter.
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