Dairy Queen Grill And Chill Restaurant Team Lead

6 days ago


Brampton, Ontario, Canada Dairy Queen Grill And Chill Full time
Job Summary

We are seeking an experienced Restaurant Team Lead to join our dynamic team at Dairy Queen Grill And Chill. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant and delivering exceptional customer service.

About the Role

The successful candidate will have a proven track record in a supervisory or leadership role, with experience in fast-paced environments. You will lead a team of 3-4 employees, overseeing daily operations, managing inventory, and ensuring compliance with health and safety regulations.

Key Responsibilities
  • Conduct performance reviews and provide coaching and development opportunities to team members;
  • Organize and maintain inventory, including stock levels and ordering procedures;
  • Ensure that all health and safety regulations are followed, maintaining a clean and safe work environment;
  • Address customer complaints or concerns in a professional and courteous manner;
  • Plan, organize, direct, control, and evaluate daily operations, achieving sales targets and improving efficiency;
Required Skills and Qualifications
  • A college or CEGEP diploma, with 1 year to less than 2 years of relevant experience;
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues;
  • Accurate, dependable, efficient, and reliable, with a high level of integrity and professionalism;
  • Ability to work in a fast-paced environment, with tight deadlines and repetitive tasks;
  • Physical stamina to stand for extended periods and lift up to 25 pounds;
Benefits
  • Competitive salary: $50,000 - $60,000 per annum, depending on experience;
  • Opportunity to work for a well-known brand with a strong reputation;
  • Collaborative and dynamic work environment;
  • Ongoing training and development opportunities;
  • 35 hours per week, permanent position;
  • English language required;
How to Apply

If you are a motivated and experienced leader, passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter.



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